In the current scenario, people are preferring to stay indoors and wish to minimize their visit to the showroom. Given the customers’ convenience, India Yamaha Motor has launched online sales with VIRTUAL STORE on its website to improve its customers’ buying experiences.
This new website will be giving you a complete store experience but virtually, having all the latest features, such as the with a 360-degree view of the products along with the comparative analysis between Yamaha Products bundled on the website under the Buyers Guide option. The Yamaha dealerships will also aid in encouraging contactless delivery, and use digital communication tools such as WhatsApp, etc. to connect with customers. Customers may also opt for doorstep service via this website for their purchase-related inquiries depending on their needs.
Yamaha will begin the online sales module starting from Chennai which will cover 300 nationwide dealerships by the end of 2020.
“Digital is future, and our new website with VIRTUAL STORE is ready to offer an enhanced buying experience and personalized customer services (One to one service) to the two-wheeler customers in India. Yamaha’s philosophy to offer excitement that goes beyond the customer expectations will unfold a new chapter with the new Yamaha website as we accelerate the digital transformation of Yamaha’s retail operations through a safe, reliable, and engaging online portal. Bringing more innovation to the concept, in the future, our customers will also be able to purchase apparel & accessories on the same platform thus providing a ready solution with the enhanced buying experience. Our existing after-sales activities like extended warranty offers and roadside assistance will be an added advantage to the customers.”
– Mr. Motofumi Shitara, Chairman, Yamaha Motor India Group of companies.
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