Uber updates the app with customized features to enhance the rider experience | Exhibit Tech Auto Tech
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Uber updates the app with customized features to enhance the rider experience

Uber today announced a comprehensive global revamp of its app, adding a slew of new features to help riders go anywhere effortlessly. Uber’s redesigned app has been made intuitive, customized to the individual preferences of each rider, offering easy access to all services, consistent experiences, and a smooth flow through the booking process. Starting right at the redesigned homescreen, the new Uber app makes it easier to book rides, taking into account the most preferred destinations and products for each rider. The list of updates that will show on the app as a result of the new App Redesign rollout includes:

A new homescreen

The homescreen experience has been simplified to help riders book trips faster, with fewer taps, right from the get-go. The new app also features a “Services” tab as a one-stop shop to find all product offerings available to riders in their city – from a nearby Moto to Auto, Intercity, Rentals, Reserve, Connect and more. The new “Activity Hub” helps keep track of past and upcoming rides in one place.

More personalized

Booking favourites – ride types, locations, and more – also gets more effortless with the new app. Upon tapping “where to?” on the homescreen, “Saved Places” will appear for each rider, and the app will suggest a list of personalized destinations and ride types based on preferences, past trips, and most likely destinations. The app will also share personalized recommendations for planning travel and saving based on how each rider uses Uber. As an example, if a rider typically uses Uber Auto, it will likely be the first option they see; and the app will also suggest other affordable options. 

A new way to track the progress of rides

Now, with Live Activities on the lock screen, riders can easily track the live progress of their ride and receive critical updates like vehicle details, the latest ETA information, and trip status – all on the Lock Screen without opening the app. This feature is being rolled out for iOS devices and will be available on Android devices soon. Riders will need to ensure their device is up to date with the latest available software and the latest version of the Uber app to experience the redesigned app and its new features.

Commenting on the updated Uber app, Nitish Bhushan, Director – Central Operations, Uber India and South Asia, said, “We have always worked to provide mobility with few taps on the app for riders on the Uber platform. Seeing how fast-paced our lives are getting, we understand the need to be able to navigate through apps in seconds. We are introducing the redesigned Uber app to help our users more effortlessly navigate to ensure each rider sees an app designed for their specific needs, with their frequented routes and preferred products showing right at the top.”

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