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    Home >> Interviews >> Sooraj Balakrishnan, Associate Director & Head of Marketing, Acer India – CMO Special
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    Sooraj Balakrishnan, Associate Director & Head of Marketing, Acer India – CMO Special

    By Aadithya HarishJanuary 22, 20263 Mins Read
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    Sooraj Balakrishnan, Associate Director & Head of Marketing, Acer India
    Sooraj Balakrishnan, Associate Director & Head of Marketing, Acer India
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    What’s the most disruptive campaign, idea, or marketing move you’ve led recently, and what made it stand out?

    Two bold moves stand out. The first was launching Acer Predator gaming laptops exclusively on Flipkart, challenging the belief that premium gaming devices must be sold through specialist offline channels. This move made high-performance gaming more accessible online and helped shape India’s fast-growing gaming laptop market.

    The second was the launch of Acerpure India, where we expanded beyond tech hardware into lifestyle consumer appliances. By positioning Acerpure as a design-led, tech-driven lifestyle brand, we challenged legacy appliance players and redefined expectations in an established category.

    What was the spark behind that idea?

    Both ideas came from identifying consumer shifts early. With Predator, we saw India’s serious gaming culture rising alongside the growing credibility of e-commerce. The question was simple: why follow an outdated playbook when consumers had already moved ahead? With Acerpure, we recognised that consumers increasingly expect tech-led innovation even in everyday appliances. There was a clear opportunity to combine smart technology, design, and brand trust under one umbrella.

    In today’s cluttered market, what does “disruption” truly mean to you as a CMO/Marketing Head?

    Disruption is about challenging accepted norms across product, positioning, distribution, and narrative. It’s the ability to anticipate trends, act decisively, and shift market conversations before competitors do. True disruption creates relevance—it doesn’t just chase attention.

    What consumer shift, trend, or platform are you currently obsessed with—and why?

    Phygital convergence. Consumers expect seamless movement between online and offline touchpoints. Whether discovering online and purchasing in-store or buying premium products digitally, brands must design integrated journeys, not siloed campaigns.

    How do you see AI shaping the future of marketing—and how are you or your brand currently exploring it?

    AI is transforming marketing into a more insight-driven discipline. At Acer, we’re using AI across product innovation and marketing—from predictive insights and personalisation to campaign optimisation and customer engagement. It’s becoming a strategic partner rather than just a tool.

    Where do you personally draw inspiration from when crafting campaigns or brand stories?

    Inspiration comes from observing culture, consumer behaviour, and challenger brands that redefine categories. Platforms like Cannes Lions, business literature, and everyday human interactions all contribute to sharper, more empathetic storytelling.

    Lastly, what’s one marketing rule you love to break—and why?

    “Stay within your category.” Some of our strongest outcomes have come from stepping beyond traditional boundaries. True growth happens when brands create new spaces consumers actually want.

    Acer
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