In a pioneering move, Bharti Airtel, today, announced its partnership with the quick commerce platform Blinkit for the delivery of SIM cards to its customers within ten minutes. A first-of-its-kind service by a telecom operator, the service now live in 16 cities in the country, with plans to expand into more cities and towns over time.
This collaboration marks a significant milestone enabling, as it does, customers to receive SIM cards at their doorstep in just 10 minutes at a nominal convenience fee of ₹49. Post the delivery of the SIM card, customers can activate the number using Aadhaar-based KYC authentication. Customers will have the option to choose from both postpaid and prepaid plans or trigger an MNP (Mobile Number Portability) for porting into the Airtel network. To streamline the process, customers can access the online link and view the activation video for a seamless activation experience.
Additionally, for all such activations, Airtel customers have the option to access the help center through the Airtel Thanks App for any assistance they may need. New customers can contact support by calling 9810012345 if they require help. Post-delivery of the SIM card, it will be mandatory for customers to activate the SIM within 15 days to ensure a smooth and hassle-free transition.
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Commenting on the partnership, Siddharth Sharma, CEO Connected Homes and Director of Marketing, Bharti Airtel said:
“Simplifying customer lives is central to everything we do at Airtel. Today we are thrilled to partner with Blinkit for 10-minute SIM card delivery to customers’ homes across 16 cities and in due course of time we plan to expand this partnership to additional cities.”
Albinder Dhindsa, Founder and CEO of Blinkit, said:
“To save customers time and hassle, we’ve collaborated with Airtel to deliver SIM cards directly to customers in select cities, with delivery in just 10 minutes. Blinkit takes care of the delivery, while Airtel makes it easy for customers to complete self-KYC, activate their SIM, and choose between prepaid or postpaid plans. Customers can also opt for number portability, all at their convenience.”
In the initial phase of this launch, the SIM delivery service will be available across 16 major cities, including metropolises such as Delhi, Gurgaon, Faridabad, Sonipat, Ahmedabad, Surat, Chennai, Bhopal, Indore, Bengaluru, Mumbai, Pune, Lucknow, Jaipur, Kolkata, and Hyderabad.
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Conclusion
This game-changing collaboration between Airtel and Blinkit introduces a new era of instant SIM card delivery and seamless onboarding. As the service continues to expand, it reflects Airtel’s commitment to customer convenience, fast delivery, and digital innovation. With 10-minute delivery, easy Aadhaar eKYC, and a range of plan options, Airtel is reshaping how customers experience telecom services in India.