Netflix is said to be removing support for some early Amazon Fire TV devices. According to a report by The Verge, Netflix will stop working on certain first-generation Fire TV devices starting June 3.
Netflix has already started sending out email notifications to users who will be affected by this change. The streaming giant’s decision will impact users worldwide.
Which Amazon Fire TV Devices Will Be Affected?
Amazon spokesperson Jen Lurey Ridings confirmed that:
“Netflix will be discontinuing support for some first-generation Fire TV devices, which were introduced more than 10 years ago. Netflix remains available on all other Fire TV devices.”
Some of the first-generation models that will lose support include:
- The original Fire TV
- The first-generation Fire TV Stick
- The Fire TV Stick with Voice Remote
What Should Affected Users Do?
Amazon mentioned that consumers using these older Fire TV devices may be eligible for a discount on a newer Fire TV Stick. Users are encouraged to contact Amazon customer service to learn more about this offer.
How to Check If Your Fire TV Device Is Impacted
To find out whether your device will be affected by this change, follow these steps:
- Open the Settings option from the Netflix app on your Fire TV device
- Navigate to the About section
- Choose My Fire TV
Why Is Netflix Dropping Support?
While Netflix has not provided a detailed reason in its customer notifications, earlier this year, the company updated a support page indicating that its app may stop working on devices that:
- Can no longer receive necessary updates
- Cannot accommodate new features
An FAQ document dated March 15 also introduced new error codes (R4, R12, and R25-1), which are used to identify unsupported devices.
Conclusion
If you’re using an older Amazon Fire TV device, it’s crucial to check whether it will continue to support Netflix after June 3. With Netflix shifting focus toward more modern streaming hardware, updating your device might be the best way to ensure uninterrupted access. Don’t forget to reach out to Amazon for possible upgrade discounts.